After her son benefited from the Letters, Sounds and WordsTM program, Erica Cross wanted to give back. She got involved as a volunteer in her son’s school to make a difference for other children. “He really came out of his shell doing Strong Start. It wasn’t that he needed extra help, he just needed someone to boost his confidence. The volunteer really just gave him that time and I really appreciate what she did for him, so I wanted to give back to other kids the way she did for mine.” This is their story.