As the Director of Operations, Caitlin is responsible for managing the day-to-day operations of our organization and supporting Strong Start® in the areas of IT, Financial Management, Inventory Control, Marketing, Communications, and HR. With an MBA from Wilfrid Laurier University, Caitlin is passionate about process improvement, leadership and communications. She has over seven years of experience working for BlackBerry in R&D and Corporate Marketing. Caitlin is a graduate of the Leadership Waterloo Region Core program and is also a Volunteer Coach for the Letters, Sounds and Words™ program. Talk to Caitlin about how you can volunteer your time or services to Strong Start’s provincial office.